Frequently asked questions

How do I maintain my lacquered floor?
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Maintaining your lacquered wood floor Maintaining your lacquered wood floor on a regular basis will keep it looking its best. This will protect your floor investment and add appeal to your property. The correct products should always be used when maintaining your floor as the lacquer it has been treated with will have specific needs. […]

How do I maintain my oiled floor?
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Maintaining your oiled wood floor Maintaining your oiled wood floor on a regular basis will keep it looking its best. This will protect your floor investment and add appeal to your property.  The correct products should always be used when maintaining your floor as the oil it has been treated with will have specific needs. […]

What is a floating floor?
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Floating floors A floating floor is engineered floor (excludes parquet) that is put on top of an underlay and not physically fixed town existing sub-strate. We do not recommend floating solid floors or parquet due to movement. Reasons for floating floors The reasons for floating a floor are usually:- o  to accomodate underfloor heating o […]

Why do wood floors have a bevelled edge?
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Bevelled edges A bevelled edge is a manufacturing feature where the long sides of boards have a micro tapered edge. The ends of the boards have no bevel and are referred to as ‘square edged’. Bevelled edges are used on both solid and engineered floors. The size of the bevel varies depending on the manufacturer. […]

What is Overlay wood flooring?
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Overlay flooring Overlay flooring refers to the thickness of the product. Any floor that is less that 18 mm in thickness is a non-structural product and is therefore an overlay product. Overlay products are most often pre-finished with a lacquer or oil and must be laid over an existing sub-floor i.e floor boards, concrete, plywood […]

How do I maintain my wood floor
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Maintaining your wood floor Maintaining your wood floor on a regular basis will keep your floor looking its best. This will protect your floor investment and add appeal to your property. Floor Maintenance Regime An effective maintenance regime should consist of: 1. Dry cleaning: Floors should be cleaned on a daily basis using dry cleaning […]

What are quartersawn floor boards?
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Quarter sawing is a method of sawing logs whereby a log is cut into quarters and then boards are cut across the grain with an angle as close to 90 degrees as possible. There is less movement (shrinkage and expansion) than standard solid wood floors. This type of floor is most commonly used in oak […]

Sound reduction for wood flooring
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Sound reduction for your wood flooring Sound reduction is an important factor to consider when you are buying your wood floor which is achieved by the type of underlay that you use. All of our underlays have some form of sound reduction ranging from 17dB to 28dB Sound reduction is generally used with an engineered […]

Can you advise which underlay to use for my wood floor
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Choosing wood floor underlay Underlay is only used for floating engineered wood floors. There are various different types of underlay that depend on the flooring situation and or your budget. You will need to assess the environment where the floor is being laid and consider if any of the following are requirements: underfloor heating, sound […]

What are the benefits of Pre-lacquered wood flooring?
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Benefits of pre-lacquered Wood flooring Pre-lacquered flooring is designed to be a highly durable low maintenance finish that will usually last between two to seven years depending on the level of traffic and usage. Pre-lacquered floors do require some regular maintenance by way of cleaning the floor with an appropriate type of cleaning product. When a […]

What are the benefits of Pre-oiled wood flooring?
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Pre-oiled Wood flooring Pre-oiled flooring is designed to be maintained by the customer rather than having to engage specialised flooring contractors to periodically replenish the finish. Oiled floors do require some regular maintenance by way of applying a new coat of oil every 12 to 18 months. The major benefits are that it is possible […]

About Skirting and Beading
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Skirting and beading are wood flor accessories available in a variety of species including Beech, Merbau, Oak and Walnut. Some oak designs have been baked  to produce a darker brown and uniform colour.  The are primarily unsealed to enable the customer to choose a finish that suits the particular setting. Below are the different types […]

What is Distressed or Aged Wood Flooring?
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Distressed and aged wood flooring are engineered boards or parquet wood blocks that we have manufactured with a worn appearance. It is as structurally sound as all of the other flooring we make. Both of these types of flooring can add character to your home or workspace, whilst they also benefit from our expert engineering. Aged Oak […]

What are the Floor Moulding Trims used for?
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Floor Moulding Trims  Floor Moulding Trims are used to complete the finish of the floor where there are different mouldings that deal with different structures such as other flooring surfaces, fireplaces, doorways, fitted structures such as wardrobes and cupboards, stair cases and steps. The mouldings are available in a variety of species such as Oak, Walnut […]

What is Baked Oak Flooring?
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Baked Oak flooring Baked Oak flooring has been produced in response to demand for dark oak flooring. Baked oak has a uniform appearance that is an environmentally friendly substitute for non-sustainable species. The process of producing baked oak is achieved by high temperature treatment in special industrial sealed kilns using thermo-steam and heat to transform the […]

What is 5G Click system flooring?
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5G Click or Clic system flooring is a category of overlay boards within the engineered flooring group. The 5G Clic system is available in a wide range of species that allows for quick and easy laying without the need for glue.

Do the Natural Wood Floor Company install or fit wood floors?
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Wood Flooring Maintenance and Installation The Natural Wood Floor Company is a leading manufacturer and retailer of high quality wood floors. We are unable to provide installation and or floor maintenance services. Wood Flooring Maintenance and Installation Products However we do provide all of the products needed to install and maintain your floor. For more […]

How do I fit a wooden floor to concrete?
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To install a floor over a concrete or screed sub floor there are a few options: The most common is to bond directly to the sub floor using a suitable flooring adhesive. However, not all flooring types are suitable for this method. The next, and probably the easiest, is to float an engineered floor on […]

What is the difference between solid and engineered floors?
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The difference between Solid Flooring and Engineered Flooring Engineered boards are made up of several layers whereas solid wood boards consist of a single piece of wood. Engineered boards are much more stable with many being suitable for underfloor heating. Solid wood boards are unsuitable with underfloor heating. Solid wood flooring A Solid floor is […]

Will my floor change colour over time?
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Wood floor colour change Yes, all floors change to some degree, depending on species, type of finish, and the extent to which they are in contact with direct sunlight. Most floors will experience a change of colour and tone down over time, meaning that obvious differences in colour or tone at an early stage of […]