Frequently asked questions

Skirting and beading are wood flor accessories available in a variety of species including Beech, Merbau, Oak and Walnut. Some oak designs have been baked  to produce a darker brown and uniform colour.  The are primarily unsealed to enable the customer to choose a finish that suits the particular setting. Below are the different types [...]

Distressed Oak Flooring Distressed flooring is engineered flooring that has been machined to create a worn lived-in appearance to the top surface. This has been done to meet consumer demand for flooring that has a worn appearance an every day wear and tear look where further wear adds to the appearance. The machining process creates an [...]

Floor Moulding Trims  Floor Moulding Trims are used to complete the finish of the floor where there are different mouldings that deal with different structures such as other flooring surfaces, fireplaces, doorways, fitted structures such as wardrobes and cupboards, stair cases and steps. The mouldings are available in a variety of species such as Oak, Walnut [...]

Baked Oak flooring Baked Oak flooring has been produced in response to demand for a dark coloured floor that has a uniform appearance that is an environmentally friendly substitute for non-sustainable species. The process of producing baked oak is achieved by high temperature treatment in special industrial sealed kilns using thermo-steam and heat to transform [...]

5G Click or Clic system flooring is a category of overlay boards within the engineered flooring group. The 5G Clic system is available in a wide range of species that allows for quick and easy laying without the need for glue.

Wood Flooring Maintenance and Installation The Natural Wood Floor Company is a leading manufacturer and retailer of high quality wood floors. We are unable to provide instillation and or floor maintenance services. Wood Flooring Maintenance and Installation Products However we do provide all of the products needed to install and maintain your floor. For more [...]

To install a floor over a concrete or screed sub floor there are a few options: The most common is to bond directly to the sub floor using a suitable flooring adhesive. However, not all flooring types are suitable for this method. The next, and probably the easiest, is to float an engineered floor on [...]

The difference between Solid Flooring and Engineered Flooring Engineered boards are made up of several layers. Whereas solid wood boards consist of a single piece of wood. Engineered boards are much more stable with many being suitable for underfloor heating. Solid wood boards are unsuitable with underfloor heating. Solid Flooring A Solid floor is made [...]

Yes, all floors change to some degree, depending on species, type of finish, and the extent to which they are in contact with direct sunlight. Most floors tone down over time, meaning that obvious differences in colour or tone at an early stage of having laid the floor will gradually become more subtle as the [...]

Depending on the type of flooring you have purchased the acclimatisation period will differ according to site conditions. It is strongly recommended that solid wood should be left to acclimatise at house temperature for a minimum of 10 days prior to fitting, and that it should be stacked and spaces should be allowed every 5-8 [...]

Acclimiatising Wood Floors Wood is a hygroscopic material meaning it takes on moisture when the air has high relative humidity and loses moisture when the air has low relative humidity. When wood takes on moisture it expands and when it loses moisture it contracts. To minimise the effect of expansion and contraction it is good [...]

We would never recommend laying a solid wood floor as a floating floor. Solid floors are too unstable to be floated and should always be mechanically fixed (Nailed or Glued) to the sub floor. A solid floor expands and contracts seasonally and mechanical fixing allows each piece to independently move ever so slightly, thus creating [...]

Recommended Wood Flooring coverage In all cases it is recommended that you order an additional amount of wood to cover wastage. This may be for cutting or selection according to taste. We do have a measuring guide within our help and advice section with a detailed process showing how to measure and calculate your floor [...]

Floors compatible with underfloor heating Most of our engineered floors are compatible with underfloor heating (UFH). You can view our flooring that is suitable for under floor heating by ticking the ‘Suitable for Under Floor Heating’ indicator in the selection criteria on our Search Floors page see more Additionally, the suitable floors also have an icon [...]

As with cracks between boards, both cupping and crowning are natural reactions to moisture and should not be a concern if they occur only to a minor extent. More severe cases, however, indicate a serious moisture problem. Cupping describes a condition in which the edges of a board are high and its center is lower. [...]

Almost every wood floor endures some expansion and contraction as seasons and humidity levels change. When homes are heated, humidity levels plummet, boards shrink, and spaces appear between the boards. In dry months, cracks can easily develop to the thickness of a thumbnail on a typical 57mm oak floor. With light coloured woods the cracks [...]

Premier or Prime Grade Prime Grade also known as select, or A B Grade, is the highest grade of flooring we provide. Its slight colour variation and low knot content provides a clean uniformed look. The grain is slightly straighter then the lower grades and the floor will contain very few and infrequent small knots [...]